Terms & Conditions

Welcome to DuraHub Autos

These Terms & Conditions explain how customers may browse, order, purchase, and use products from DuraHub Autos. By using this website or placing an order, you agree to these terms. Our store supplies car auto parts, replacement components, maintenance products, tools, and vehicle accessories for normal automotive use.

Product Fitment and Compatibility

Vehicle parts can vary by make, model, year, trim, engine size, transmission, and market region. Product titles, images, fitment notes, and specifications are provided to help you choose the right part, but customers are responsible for confirming compatibility before purchase. If you are unsure, contact us before ordering with your vehicle details.

Product Information and Pricing

We work to keep descriptions, prices, availability, and images accurate. However, auto parts may be updated by manufacturers, and website information may occasionally contain errors. We may correct errors, update product details, change prices, or cancel an order if an item is unavailable or listed incorrectly.

Orders and Payment

Orders are accepted after payment is confirmed and the item is available for processing. Placing an order does not guarantee acceptance until the order is confirmed. Customers must provide accurate billing, shipping, email, and phone information so we can process the purchase and contact you if needed.

Shipping and Delivery

Delivery times are estimates and may vary because of courier delays, stock location, customs checks, weather, or other conditions outside our control. Risk of loss or damage passes according to the shipping carrier's delivery process. Please inspect your package when it arrives and report damaged or missing items as soon as possible.

Returns and Exchanges

Returned parts must be unused, uninstalled, complete, and in their original packaging unless the return is due to our error or a verified defect. Electrical parts, special-order items, opened fluids, installed parts, and damaged packaging may not qualify for return. Always test-fit carefully before installation.

Installation and Safe Use

Some auto parts require professional installation, calibration, or inspection. DuraHub Autos is not responsible for damage, injury, failed inspections, or vehicle issues caused by incorrect installation, misuse, modification, or use of parts on incompatible vehicles.

Warranty

Where a manufacturer warranty applies, warranty coverage is limited to the manufacturer's stated terms. Warranty claims may require proof of purchase, photos, diagnostic reports, or return inspection. Normal wear, racing use, improper installation, neglect, and modified parts may void warranty coverage.

Accounts and Website Use

Customers are responsible for keeping account login details private and for all activity under their account. You agree not to misuse the website, submit false information, attempt unauthorized access, or use our content, images, product data, or branding without permission.

Contact

Questions about these terms, product fitment, orders, returns, or warranty support can be sent through our contact page. We may update these Terms & Conditions from time to time, and the latest version published on this website will apply.

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